Get in touch

Contact our support team at for

  • Migrating your bot version to production

  • Adding a new (custom) NLP language

  • Requesting Chatlayer API and webhook documentation

  • Requests for custom UI components, parsers or plugins.

  • Requests for customised back end integration

  • Requests for integration off your custom human offloading solution

  • Bug reporting

  • Help

  • Questions

You can also send an email to

When filling in the form or sending an email you can follow up your helpdesk tickets by first clicking the sign in button and then selecting the get a passwordlink. Afterwards you can login and follow the tickets of your organisation.