# SaaS Regions & IP Ranges

| Region | Location                                    | Cloud Provider                         | App URL                                                                         |
| ------ | ------------------------------------------- | -------------------------------------- | ------------------------------------------------------------------------------- |
| EU     | <p></p><p>St. Ghislain, Belgium, Europe</p> | <p>Google Cloud</p><p>(eu-west1)</p>   | <https://app.chatlayer.ai/>                                                     |
| US     | Ashburn, Virginia, North America            | <p>Google Cloud</p><p>(us-east4-a)</p> | [https://app.us-east4.gcp.chatlayer.ai/](https://app.us-east4.gcp.chatlayer.ai) |
| Asia   | Mumbai, India                               | <p>Google Cloud<br>(asia-south1)</p>   | <https://app.prod.asia-south1.gcp.chatlayer.ai/>                                |

{% hint style="info" %}
If you would like to switch your bots from one location to another, please [Get in Touch](/support/get-in-touch.md) with us.
{% endhint %}

### IP's to be whitelisted <a href="#to-be-whitelisted-by-customers" id="to-be-whitelisted-by-customers"></a>

If you're connecting your bot to internal systems that require whitelisting, please whitelist the following IP addresses.

| Environment | ingress                                        | egress                                                                                                                    |
| ----------- | ---------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| EU          | 34.78.45.176/32                                | <p>34.78.158.115/32 </p><p>23.251.136.162/32 </p><p>34.140.169.192/32 </p><p>34.76.255.244/32 </p><p>34.140.104.91/32</p> |
| US          | <p>34.86.117.221/32</p><p>35.245.65.209/32</p> | <p>35.236.193.49/32 </p><p>35.245.212.205/32 </p><p>34.145.223.151/32 </p><p>34.85.204.75/32 </p><p>35.245.164.149/32</p> |
| Asia        | <p>35.200.178.64/32<br>34.100.252.64/32</p>    | <p></p><p>34.93.60.152/32</p><p>34.93.103.81/32</p><p>34.100.134.132/32</p><p>34.93.123.168/32</p><p>34.93.202.243/32</p> |

### Security & certification

Chatlayer is ISO 27001 certified. You can read more about our security policies on [this page](https://chatlayer.ai/security/).

<div align="left"><img src="/files/-Md1z2i2KaoIboSLH8ef" alt=""></div>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatlayer.ai/support/saas-regions-and-ip-ranges.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
