Expressions
Your Expressions tab is where you can see all your expressions and which intent is labelled to each of them.
NLP sound unfamiliar to you? Make sure you have a look at our detailed Natural language processing page.
Add expressions
Expressions are the sentences or phrases that customers use to communicate their intent to the chatbot. There are two methods to add expressions to your intents:
Manual entry
Go to your Intent tab.
Enter a new expression on the input filed.
Click enter or +.
Generate expressions
If you'd like to accelerate the process, you can make the most of Large Language Models (LLM) to generate expressions automatically.
To generate expressions using AI:
Access the intent you've created. If there are no existing expressions, the name and description of the intent will be used as a prompt for expression generation.
Click Generate Expressions. The chatbot will provide you with up to 5 suggested expressions based on the provided prompt.
Select the ones that you want to keep.
Click Add Selected.
Add contextual entities to your expressions
To add contextual entities to your expressions:
As you write expressions, use the '@' symbol to indicate the presence of an entity.
You can either create a new contextual entity tag on the spot or select from existing contextual entity tags, depending on your chatbot's predefined contextual entities.
To add values to your selected entity, simply click on the entity tag. This will open a modal where you can view or add new values associated with that entity.
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