# Intents The **Intents** page is a crucial part of your chatbot's configuration, allowing you to enhance its natural language understanding by defining intents. {% hint style="info" %} NLP sound unfamiliar to you? Make sure you have a look at our detailed [Natural language processing ](https://docs.chatlayer.ai/nlp/natural-language-processing-nlp)page. {% endhint %}

## Add a new intent ### From scratch To add a new intent: 1. Go to **Intents** page and click ‘+’ button to add a new intent.

2. Define your intent with a brief description. This step is optional. ### From prebuilt intents We've created a few intent packs so you can quickly get started and train your NLP model. To add a prebuilt intent to your bot: 1. Go to your **Intents** page. 2. [Add a new intent](#add-a-new-intent). 3. Click on **Prebuilt intents** at the bottom left. 4. Select the intent that you would like to add to your bot. 5. Click **Save**.

## Sort your intents You might run into situations where you need to sort your intents. You can sort your intents by: * **Creation Date**: this helps you track when the intents were created. * **Total expressions**: gain insights into the number of expressions associated with each intent. * **Name**: alphabetical sorting by intent name for easier organization.

Sort intents based on different features.

\ Test your NLP ------------- To test your NLP from the **Intents** tab: 1. Click on the **Test** button at the top right corner of the screen. 2. Enter a sentence for testing. 3. Click on **Evaluate**. 4. Check the result. You will see how much your expression is scoring for each intent.

{% hint style="success" %} You have a small bot, with less than 2000 expressions? The [AI Intent Booster](https://docs.chatlayer.ai/nlp/natural-language-processing-nlp/ai-intent-booster) is specifically crafted to boost the performance of your NLP. Make sure you check it out! {% endhint %}