# Gmail This guide explains how to enhance your chatbot by integrating Gmail for sending emails, making it a versatile tool for communication and automation. {% hint style="warning" %} The Gmail feature shouldn't be confused with the [Send mail Action](https://docs.chatlayer.ai/bot-answers/dialog-state/action-bot-dialog#mail-report-and-send-email) step, which allows you to send emails that are Chatlayer-branded. With the Gmail integration, you can send emails directly from your own Gmail account. {% endhint %} ## Add Gmail Action to your flow 1. Within your chatbot's workflow, locate and add a new **Action** block. 2. Choose **Integrations** from the options available and then select the **Gmail** app.

3. You will be presented with an Action field. Select **Send Email** to proceed.

## Configure your Gmail account 1. In the **Gmail account** section, click on **Connect new account** to connect your account**.**

2. Follow the on-screen instructions to authorize your chatbot to access the Gmail account. This process may require you to log in to your Gmail account and grant specific permissions. ## Compose your Email 1. In the **Action** fields, locate the **To** input field to specify the recipient(s) of the email. There are 2 possibilities: * If your bot has already collected the user's email address and saved it in a variable (e.g., `{userEmailAddress}`), you can use this variable directly. * Alternatively, you can manually type the email addresses of the recipients, separating multiple addresses with commas.

2. In the **Subject** field, personalize the email subject based on the interaction context. For instance, if you're sending a gym class booking confirmation, use the variable `{className}` to dynamically insert the class name. An example subject could be *🧘‍♂️Your* `{className}` *Class Booking Confirmation.*

3. Compose the body of your email in the **Email content** field. Use variables to personalize the email content with information collected by the bot, such as booking details for a gym class.

## Handling the response 1. Specify a **destination variable name** where the response from Gmail will be stored. This is useful for tracking the success or failure of the email sending operation. 2. Optionally, select a **block** to handle situations where the operation fails, allowing for graceful error handling within your chatbot flow. For instance, in this example, we used the **Error occurred** block.

Specify destination variable and select block to handle on failure

3. After completing the setup and configuration, ensure to click **Save** to apply your changes. By following these detailed steps, you can empower your chatbot with the ability to send emails via Gmail, enhancing its utility and your users' experience.