Tips & best practices
Creating an effective chatbot requires attention and best practices. By following these tips and best practices, you can create a robust and user-friendly chatbot.
Last updated
Creating an effective chatbot requires attention and best practices. By following these tips and best practices, you can create a robust and user-friendly chatbot.
Last updated
Improve the Not understood block to handle unrecognized inputs gracefully.
Go to the previous block for a more natural conversation.
Recognize returning users to provide a personalized experience.
Consider skipping the introduction message for returning users to streamline interactions.
Adapt your flow based on the specific channel to enhance user experience, and reuse flows to maintain consistency and efficiency.
Connect multiple bots to each other when necessary to expand functionality and provide seamless user interactions.