Make your bot multilingual
Chatlayer's NLP supports many languages, from Dutch to English, Hindi and Africaans.
Find the complete list of languages supported by Chatlayer here.
Primary vs. extra languages
When creating a bot, you first need to choose a primary language. This is the language you'll use to develop and configure the bot, including defining messages, button labels, content, links, and logic in inside your Bot builder.
Once the bot is built, you can add extra languages. The structure and logic are defined once and reused across all languages. This means you only need to translate the bot, and any new functionalities or conversational flows will be automatically included in the secondary languages, ensuring a consistent experience.
Manage a multilingual NLP
When you have created a multilingual bot, you can see all languages' intents and expressions from the NLP tab.
Things to remember when managing NLP models in more than one language:
If you add an intent, the intent will automatically be added to all other languages as well. You can add intents in the primary as well as in the extra languages.
If you add an expression, the expression is language-dependent and will only be added to the active language model.
The number of expressions that is displayed under Intents is the number of expressions for the active language.
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