# 5. Empower your bot with Actions

Action blocks empower chatbots to perform tasks beyond their built-in capabilities by leveraging the functionality of external tools and services, enhancing the overall user experience and utility of the bot.

## Step 9: Send an email with an Action block Now that the bot asks the user info, let’s use the gathered info to send an email so that they receive their discount code. ### Send an email To add a Send email Action: 1. From the canvas, open the **Send email returning user** block. 2. Go to its **Settings**. 3. Change its type to **Action**. 4. Back to the block content, scroll down to **Send mail**.

Add a Send mail step in your Action block.

5. Fill the text fields with the following:

Use the collected variables to send an email to a user who is already a client.

6. Click **Save**. 7. Do the same process for the Send email new user block, and fill it in with the following content:

Use the collected variables to send an email to a first-time user.

8. **Save** your changes. ### Confirm the email to users Let’s now wrap up the conversation by confirming users that their code has been send. To add a confirmation message: 1. Drop a **Message** block to your canvas. 2. Go to the block **Settings**. 3. Change its name to *Thanks*. 4. Back to the block configuration, add a **Text** step. 5. Fill it with the following text: *Thanks {userName}, we just send you an email with the code!* 6. **Save** your changes. 7. Draw a Go-to connection from the two blocks that send email to the **Thanks** block. Your canvas should look like so:

What your canvas should look like at this point.

### Test your bot Make sure to test your bot. Is everything working as expected? If so, your conversation should like so:

And if you check your emails, you should have received something like this:

## Lesson 5 recap In this lesson, you’ve learned how to: * [ ] Add an Action block to your canvas so that you can integrate your bot with 3rd-party systems. * [ ] Use collected variables from users inside a Send mail Action block. ## Coming next You’ve just built your whole flow, congratulations! The final step in your bot building journey will be to publish your bot. {% content-ref url="6.-set-up-a-channel-and-publish-your-bot" %} [6.-set-up-a-channel-and-publish-your-bot](https://docs.chatlayer.ai/start-quickly/leadzy-tutorial/6.-set-up-a-channel-and-publish-your-bot) {% endcontent-ref %} ## 💬 Feedback {% hint style="warning" %} Your feedback on the tutorial means the world to us! Please, let us know what you think through [this short form.](https://forms.office.com/Pages/ResponsePage.aspx?id=ropROyGJe0qEl2GddWziDlEYn6XpsIRDjnCtdRk8L21UMFZMMlAzN0tHOTI4UjMxVTgzTVAwTE5aOCQlQCN0PWcu) {% endhint %}