# 4. Steer the conversation with Conditions Apart from being re-used inside the conversation itself, variables can help the bot steer the conversation in different directions, by using Condition blocks.

## Step 8: Check a variable in a Condition block Our Bee bot now asks if the user is new, then asks the user information. We would like Bee to give a slightly different answer depending on if the user is new or returning. To do so, we’ll need a **Condition** block that checks a {userType} variable.

{% hint style="success" %} [Condition](https://docs.chatlayer.ai/bot-answers/dialog-state/plugins) blocks enable your bot to redirect the user to another block depending on the conditions of the session variables, following an if-then logic. {% endhint %} ### Get variables under button clicks We’ll save a {userType} variable under button click of the **Check user type** block. This variable can have either the value *returning* or *new*. To save a variable under a button click: 1. Open the **Check user type** block. 2. Under the first **I’m new** button, click on **+ Add a variable** and create the variable *userType.*

3. Add the value *new*. 4. For the second button, do the same with the value *returning*.

Make your Go-to buttons capture variables.

5. **Save** your changes. Now, when a user clicks on one of these buttons, the system will remember the {userType} variable. Let's utilize this variable within a Condition block. ### Add a Condition block We aim to create a Condition block that evaluates the {userType} variable and provides a different response based on its value. To add a Condition block: 1. Open the **Next block** block. 2. Go to its **Settings**. 3. Change its Type to **Condition**.

Change a block dialog type from its Settings.

4. You’ll get a warning message. Click **Yes, change type**. 5. Under **Bot dialog name**, change the block name to *Route userType*.

6. Go back to its configuration, and click on the **+** to add your first condition. 7. Fill in the block as follows, using the **equal case insensitive operator**: * If {userType} = new, * then Go to **Send email new user**. You can create this new block directly from the text field. * Else if {userType} = returning, * then Go to **Send email returning user**. You can create this new block directly from the text field. * Else: * Go to **Error occurred**. {% hint style="success" %} The Error occurred block is a [default block](https://docs.chatlayer.ai/bot-answers/dialog-state#default-blocks) triggered when an API integration fails to complete a certain request, or when Chatlayer considers your bot to be blocked in a loop. {% endhint %} Your window should look like this:

Fill your Condition block with conditions.

8. **Save** your changes. Your canvas looks a bit messy now, and that’s totally normal. Let’s organize it a bit: ### Organize your flow To re-organize your flow when it looks messy, click on the **Auto-layout** button at the bottom-right corner of your canvas.

What we created should look like this now:

What your canvas should look like at this point.

## Lesson 4 recap Congratulations! In this lesson, you’ve learned how to: * [ ] Store variables from button clicks. * [ ] Add a Condition block. * [ ] Check variables inside a Condition block and steer the conversation accordingly. * [ ] Organize your canvas by using Auto-layout. ## Coming next Coming next, we’ll see how to connect your bot to 3rd party providers so that you leverage your bot’s functionalities. {% content-ref url="5.-empower-your-bot-with-actions" %} [5.-empower-your-bot-with-actions](https://docs.chatlayer.ai/start-quickly/leadzy-tutorial/5.-empower-your-bot-with-actions) {% endcontent-ref %} ## 💬 Feedback {% hint style="warning" %} Your feedback on the tutorial means the world to us! Please, let us know what you think through [this short form.](https://forms.office.com/Pages/ResponsePage.aspx?id=ropROyGJe0qEl2GddWziDlEYn6XpsIRDjnCtdRk8L21UMFZMMlAzN0tHOTI4UjMxVTgzTVAwTE5aOCQlQCN0PWcu) {% endhint %}