# access & support

- [Identity & Access](https://docs.chatlayer.ai/support/access-control.md): Explore the offered possibilities for role based access control and identity management in our platform.
- [Single Sign-On (SAML SSO)](https://docs.chatlayer.ai/support/access-control/single-sign-on-sso-saml.md): With SIngle Sign-On (SSO), your users can access Chatlayer through your organization's identity and access management (IAM) system.
- [Billing & subscription](https://docs.chatlayer.ai/support/billing-and-subscription.md)
- [Get in touch](https://docs.chatlayer.ai/support/get-in-touch.md): Still have questions after reading this documentation? Need help with a specific issue? We got you.
- [Chatlayer glossary](https://docs.chatlayer.ai/support/glossary.md): This pages gives the definition of all the Chatlayer words, by alphabetical order.
- [SaaS Regions & IP Ranges](https://docs.chatlayer.ai/support/saas-regions-and-ip-ranges.md)
- [Debug your bot](https://docs.chatlayer.ai/support/solving-bot-issues.md)
- [No correct response](https://docs.chatlayer.ai/support/solving-bot-issues/1.-no-correct-response.md)
- [Collect input not working](https://docs.chatlayer.ai/support/solving-bot-issues/2.-input-validation-not-working.md)
- [Video isn't working](https://docs.chatlayer.ai/support/solving-bot-issues/3.-media-upload-not-working.md): This article will explain how to show a Youtube video (or any other external video) in your bot.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatlayer.ai/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.