Configure your Sinch Conversation API
To configure your Sinch Conversation API, you'll need both your Sinch Customer Dashboard and Chatlayer open.
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To configure your Sinch Conversation API, you'll need both your Sinch Customer Dashboard and Chatlayer open.
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Connect to your .
Configure channels following Depending on the channels, the instructions will be different.
Make sure that the region of your app is the same that your Chatlayer account. If you don't know which region you are using, you can find that out by checking your Chatlayer platform URL.
to your bot, and select your option that ends with 'through Sinch'.
Under Region, select your region. It should be the same as your .
Under Project ID, enter your project ID. You can find it in your .
Under App ID, enter the app ID that you can also find in your .
Navigate to to get your access keys.
Click on New key.
Under Display name, enter an access key name.
Click on Confirm.
Copy and paste both the Key ID and Key secret from the to Chatlayer.
Once everything is filled, click on Create.
Your channel is configured! All the channels that are configured in the Sinch Conversation API app will be automatically added to Chatlayer as well.