# Translations

The **Translations** tab gathers strings that have to be translated or are language-dependent in other ways, like URLs. This includes all messages, random messages, button labels, carousel titles subtitles, URLs etc.

<figure><img src="https://2786867680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LLTwFwbOqJj4dDhg8Ju%2Fuploads%2F0JyJMzMSu0cRsptUdmeH%2FScreenshot%202024-09-17%20at%2011.05.20.png?alt=media&#x26;token=3a4bdfc3-dffc-4c82-b290-67ca048f7869" alt=""><figcaption><p>Translations tab.</p></figcaption></figure>

## Translate your blocks

You can add translations to all your blocks by either typing them directly on the platform or exporting and importing them.

{% hint style="info" %}
The lines where translations are missing appear with a red icon next to them.
{% endhint %}

### 🆕 Auto-translate

1. Click on the line that you'd like to change.
2. On the bottom-right corner, click on the **Auto-translate** button.
3. Click **Save.**

<figure><img src="https://2786867680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LLTwFwbOqJj4dDhg8Ju%2Fuploads%2FCDXs5J9tBuCjNDaTWyH5%2FDesign%20sans%20titre.gif?alt=media&#x26;token=3be88b4e-40c2-4883-a7a9-e2848311bc30" alt=""><figcaption><p>Auto-translate your blocks.</p></figcaption></figure>

### Type or correct your translations

To type translations directly on Chatlayer:

1. Click on the line that you'd like to change.
2. A panel with all the languages opens on the side. Make your changes.
3. Click **Save**.

### By export and import

By clicking the export button in the top, you will receive an email containing a csv file of your translations.

<figure><img src="https://2786867680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LLTwFwbOqJj4dDhg8Ju%2Fuploads%2FALX6z1CJ2y0dvGb6VyEx%2FScreenshot%202024-06-04%20at%2016.44.07.png?alt=media&#x26;token=669c3c0c-8abc-419e-83d6-75fee05a4dbf" alt="" width="265"><figcaption></figcaption></figure>

In this CSV, you will find:

* Flow id.
* Block id.
* Block name.
* The component type, each separate component (such as different buttons) has a new row.
* The translation for all of the languages of your bot.

{% hint style="danger" %}
2 things to remember:

* Don't use this export to create new blocks, just to change the translations of existing messages.&#x20;
* The translations of rich text messages will not be included in the export, use the interface to edit those.
  {% endhint %}

#### Good practices

It is recommend to use this export file as a basis for importing the translations. That way you have the correct format and all the ids needed for the import.&#x20;

The recommended steps for importing translations are:

1. Click on **Export** to export translations in the right upper corner.
2. Open de file received per email.
3. Add the translations in the correct column, for example: for Dutch use 'value\_nl' column.
4. Leave the other columns as they are, those are needed for correct processing of the translations and save the file.
5. Use the **Import** button to import these translations, and choose the correct language in the pop-up.
6. Once imported, you will see a pending indicator whilst the import is still running.
7. When this indicator is gone, the import is completed. You can immediately see the translations in the **Translations** tab and you do not need to update the NLP.

{% hint style="danger" %}
Importing / exporting translations will only work in the same bot. To get translations from bot A to bot B, look into importing and exporting [the entire bot](https://docs.chatlayer.ai/bot-answers/settings#bot-import-export).
{% endhint %}