Settings

Status

Click the status slider to temporarily disable the bot. The message configured under the bot disabled bot dialog will be shown. Read more about the bot disabled bot dialog here.

Maximum message length

Chatbots work best with short and concise messages. To avoid that messages that are too long are not understood, a maximum message length can be configured. Whenever a message is > the characters stated in these settings, the bot will automatically go to a bot dialog of your choice. A bot message with text like: 'I am sorry, I work best with shorter messages. Could you please rephrase that?' is recommended for a good user experience.

Botflow URL

The Botflow URL is displayed for information and development purposes only.

Bot name

Use this to change the name of your bot.

Language detection

This setting allows you to enable the language detection flow when a user's locale isn't automatically detected or supported. Read more about this feature here.

API

Bot import / export

This feature is currently in beta. If you would like to have access to it, get in touch.

On this page you can export and import your bot. The export of your bot will include the bot’s NLP data and bot dialog configuration. It will not include analytics data, conversation history, error logs, older bot versions, channel or offloading configuration.

Depending on the size of your bot, the export could take up to 30 minutes to finalize. As soon as the export is ready, you will be able to download it as a JSON file.

Importing a bot can take up to 30 minutes. The uploaded file will be imported to the DRAFT version of the bot.

The export contains:

  • NLP

    • Intents

    • Expressions

    • Entities

  • Bot dialogs

    • Flows

    • Messages and translations

    • Variables

The export does not contain:

  • Conversation history

  • Analytics

  • Channel settings

  • Bot settings

Importing a bot will overwrite the current version of your bot. There is no way to recover a previous version of the bot