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Knowledge Base AI template

Template overview

This template uses our latest Knowledge Base AI feature to generate answers based on your own documentation.
To be able to use this template, you'll need to have the Knowledge Base AI feature activated on your account. In exchange of your feedback, you'll be able to test it for a month. To request access, please contact us.

How to customize this template

To customize this template:
  1. 1.
    Add your content under the Knowledge Base AI tab
  2. 2.
    Test your bot by asking anything
  3. 3.
    You're good to go! Every time you'll ask a question, the bot will trigger the Not Understood block which will then scrape your knowledge base to generate an answer.
Example of use of the knowledge base AI feature

Learn more

Learn more about how the Knowledge Base AI feature works by reading the page below