Your Expressions tab is where you can see all your expressions and which intent is labelled to each of them.

NLP sound unfamiliar to you? Make sure you have a look at our detailed Natural language processing page.

Add expressions

Expressions are the sentences or phrases that customers use to communicate their intent to the chatbot. There are two methods to add expressions to your intents:

Manual entry

  1. Go to your Intent tab.

  2. Enter a new expression on the input filed.

  3. Click enter or +.

Generate expressions

If you'd like to accelerate the process, you can make the most of Large Language Models (LLM) to generate expressions automatically.

To generate expressions using AI:

  1. Access the intent you've created. If there are no existing expressions, the name and description of the intent will be used as a prompt for expression generation.

  2. Click Generate Expressions. The chatbot will provide you with up to 5 suggested expressions based on the provided prompt.

  3. Select the ones that you want to keep.

  4. Click Add Selected.

Add entities to your expressions

To add entities to your expressions:

  1. As you write expressions, use the '@' symbol to indicate the presence of an entity.

  2. You can either create a new entity tag on the spot or select from existing entity tags, depending on your chatbot's predefined entities.

  1. To add values to your selected entity, simply click on the entity tag. This will open a modal where you can view or add new values associated with that entity.

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