Chat message structure for API's

Chat Messages
Chatlayer.ai supports different types of chat messages, each with his own object structure. Chat messages can be sent
As a response from the API plugin
From your webhook to Chatlayer.ai
Each message has two mandatory fields:
type: the messages type (carousel, buttons, list, media, text, …)
config: the message configuration
Text Messages
A text message includes an array of text messages.
Request format
const textMessage = {
  config: {
    textMessages: [{ text: '1st random text' }, { text: '2nd random text' }],
  },
  type: 'text',
};
Configuration object
Property
type
Description
textMessages
Array
A list of text message objects
Text message object
Property
type
Description
text
String
A text message
Button template
A button template includes an array of buttons and an array of text messages. A button can have three types
postback: redirects the user to a new dialog state. It is possible to save key values in the user session.
web_url: opens the website for this url.
phone_number: starts a telephone call.
Request format
{
  config: {
    buttons: [
      {
        payload: {
          nextDialogstateId: 'eedeb3df-ebb1-46c0-836f-b85b784c42b1',
          params: [{ key: 'location', value: 'meulebeke' }],
        },
        title: 'gottotest',
        type: 'postback',
      },
      {
        title: 'URL button',
        type: 'web_url',
        url: 'https://www.google.com',
      },
      {
        payload: '193248u9',
        title: 'tel',
        type: 'phone_number',
      },
    ],
    textMessages: [{ text: '1st random text' }, { text: '2nd random text' }],
  },
  type: 'buttons',
}
Configuration object
Property
type
Description
textMessages
Array
A list of text message objects
buttons
Array
A list of button objects
Text message object
Property
type
Description
text
String
A text message
Button object
Property
type
Description
title
String
Title
type
String
Button type: postback / web_url / call
payload (only for type postback and phone_number)
String for type phone_number
Object for type
The button payload. An object with next dialog state and parameter key/value combinations for type postback. A telephone number for type phone_number.
url (only for type web_url)
String
The website url to open
call (only for type phone_number)
String
The phone number to call
Payload object for type postback
Property
type
Description
nextDialogstateId
String
Redirect the user to this dialog state
params
Array
A list of parameter objects. A parameter object has a key and value property
Quick replies template
A quick replies template includes an list of quick replies and a list of text messages.
Request format
const QR = {
  type: 'quickReplies',
  config: {
    textMessages: [{ text: '1st random text' }, {text: '2nd random text' }],
    quickReplies: [
      {
        imageUrl: 'https://www.faviconurl.jpg',
        payload: { nextDialogstateId: '1f51bo05-0510-11e03-0030-1f0d0040sd' },
        title: 'go to button',
        type: 'postback',
      },
    ],
  },
};
Configuration object
Property
type
Description
textMessages
Array
A list of text message objects
quickReplies
Array
A list of quick reply objects
Text message object
Property
type
Description
text
String
A text message
Quick reply object
Property
type
Description
title
String
Title
type
String
Quick reply type: postback / location
payload
Object
The payload object with a next dialog state
imageUrl
String
The quick reply icon url
Payload object
Property
type
Description
nextDialogstateId
String
Redirect the user to this dialog state
params
Array
A list of parameter objects. A parameter object has a key and value property
Carousel
A carousel includes a list of carousel elements.
Request format
const carousel = {
  config: {
    elements: [
      {
        imageUrl: 'https://www.chatlayer.ai/image.jpg',
        subTitle: 'subtitle',
        title: 'title',
        webUrl: 'https://www.chatlayer.ai',
        buttons: [
          {
            type: 'web_url',
            title: 'url button test',
            url: 'https://www.chatlayer.ai',
          },
        ],
      },
    ],
  },
  type: 'carousel',
};
Configuration object
Property
type
Description
elements
Array
A list of carousel elements
Carousel element object
Property
type
Description
title
String
Title
subTitle
String
Subtitle
webUrl
String
The url to redirect the user to when a carousel element is tapped
imageUrl
String
The url of the carousel element image
buttons
Array
A list of buttons
Button object
Property
type
Description
title
String
Title
type
String
Button type: postback / web_url / call
payload (only for type postback and phone_number)
String for type phone_number
Object for type
The button payload. An object with next dialog state and parameter key/value combinations for type postback. A telephone number for type phone_number.
url (only for type web_url)
String
The website url to open
call (only for type phone_number)
String
The phone number to call
Payload object for type postback
Property
type
Description
nextDialogstateId
String
Redirect the user to this dialog state
params
Array
A list of parameter objects. A parameter object has a key and value property
Media
Media supports three types:
image
video
audio
Request format
const media = {
  config: {
    media: {
      type: 'image', //or video, attachment, audio
      url: 'https://www.chatlayer.ai/image.jpg',
    },
  },
  type: 'media',
};
Configuration object
Property
type
Description
media
Media object
A media object
Media object
Property
type
Description
isCache
Boolean
A flag to indicate if the media should be cached for performance optimization.
type
String
The media type: video / audio / image
url
String
The media url
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Property	type	Description
textMessages	Array	A list of text message objects