Channels features comparison

Each channel allows its own set of features.

The table below gives an overview of which features are available in which channels. If a feature is not listed below, it's available for all channels.

Web widget

FB Messenger (native) & FB Workplace

Sinch Conversation API channels

Wavy WhatsApp

ACL WhatsApp

Webhook

Voice

Text message

Media

Button

Quick reply

Carousel (generic template)

List (web)

File

Rich text

Voice message

pageRoute your flow depending on the channel

Last updated