Channels features comparison
Each channel allows its own set of features.
The table below gives an overview of which features are available in which channels. If a feature is not listed below, it's available for all channels.
| Web widget | FB Messenger (native) & FB Workplace | Sinch Conversation API channels | Wavy WhatsApp | ACL WhatsApp | Webhook | Voice |
Text message |
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Media |
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Button |
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Quick reply |
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Carousel (generic template) |
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List (web) |
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File | |||||||
Rich text |
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Voice message |
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