How to organize your flows

It is unclear to you how to organize your flows with our new bot canvas? Check out our short video tutorial to know what to do πŸ‘‡

You might encounter difficulties organizing your flows from all the overlapping path connections and bot dialogs.

One way to make your life easier is to structure your canvas in flows, i.e. different topics:

  • make smaller, manageable flows that gather a piece of conversation about the same 'topic'

  • bear in mind that an orange representation on the canvas means that your conversation will jump to something that lies in a different flow

Subflows

To enhance readability and logic flexibility, you have the option to create subflows that break up a large flow into smaller, more manageable conversations. By doing so, you can improve the overall flow structure and make it easier for users to follow and understand.

Add a subflow

Adding a subflow is easy. Simply click the three dots icon next to your main flow title, and you'll be presented with the option to add a sub flow.

Move subflow between parent flows

Move subflows between main flows effortlessly with a few clicks. Click the three dots icon next to the subflow title, choose "edit," select the desired parent flow, and click "Update" to complete the move.

Last updated

Change request #1191: creation of subpage for multilanguage voice bots