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Still have questions after reading this documentation? Need help with a specific issue? We got you. You can find the most frequently asked questions , or submit your own request using the button at the top right. You can also contact us directly at .
Do you have questions about upgrading your Chatlayer.ai license? Have an idea for a great feature? Send us a message at .
As of 11/05/2022, we’ve migrated our support site to the general Sinch support platform. Don't worry logging a ticket remains easy! First things first in order to log a ticket, you will have to register on our support portal:
Go to our new support site using
Click 'Sinch Customers' and become a member by clicking 'Sign up'
Afterwards just follow the steps and your account will be created.
When your registration has been completed, you can use these credentials to log a ticket on and selecting 'I need help with Chatlayer'.
Do you have ideas to improve our product, or do you want to ask a question to other bot builders? Become part of the .