Chatlayer provides two environments, staging and production, to support working in parallel on a new version of your chatbot without interfering your production version which is talking to your real users. You have access to both environments.
Used to build and test new bot versions and improve your NLP model.
The production chatbot is communicating with your actual customers
We recommend to not change data and configuration (flows, NLP, settings) directly in your production environment
Once your bot is ready and has been tested in the staging environment, it's time to publish your bot to the production environment.
If you have a bot that you want to run on Facebook Messenger, we advise to set-up a separate staging Facebook page and app for your staging version of the bot.