> For the complete documentation index, see [llms.txt](https://docs.chatlayer.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/saas-regions-and-ip-ranges.md).

# Regiões SaaS e intervalos de IP

| Região | Localização                         | Provedor de nuvem                      | URL do app                                                                      |
| ------ | ----------------------------------- | -------------------------------------- | ------------------------------------------------------------------------------- |
| UE     | St. Ghislain, Bélgica, Europa       | <p>Google Cloud</p><p>(eu-west1)</p>   | <https://app.chatlayer.ai/>                                                     |
| EUA    | Ashburn, Virgínia, América do Norte | <p>Google Cloud</p><p>(us-east4-a)</p> | [https://app.us-east4.gcp.chatlayer.ai/](https://app.us-east4.gcp.chatlayer.ai) |
| Ásia   | Mumbai, Índia                       | <p>Google Cloud<br>(asia-south1)</p>   | <https://app.prod.asia-south1.gcp.chatlayer.ai/>                                |

{% hint style="info" %}
Se você gostaria de mover seus bots de um local para outro, por favor [Entre em contato](/chatlayer-documentation-pt-br/support/get-in-touch.md) conosco.
{% endhint %}

### IPs a serem liberados na lista de permissões <a href="#to-be-whitelisted-by-customers" id="to-be-whitelisted-by-customers"></a>

Se você estiver conectando seu bot a sistemas internos que exigem inclusão em lista de permissões, por favor adicione os seguintes endereços IP à lista de permissões.

| Ambiente | entrada                                        | saída                                                                                                                 |
| -------- | ---------------------------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| UE       | 34.78.45.176/32                                | <p>34.78.158.115/32</p><p>23.251.136.162/32</p><p>34.140.169.192/32</p><p>34.76.255.244/32</p><p>34.140.104.91/32</p> |
| EUA      | <p>34.86.117.221/32</p><p>35.245.65.209/32</p> | <p>35.236.193.49/32</p><p>35.245.212.205/32</p><p>34.145.223.151/32</p><p>34.85.204.75/32</p><p>35.245.164.149/32</p> |
| Ásia     | <p>35.200.178.64/32<br>34.100.252.64/32</p>    | <p>34.93.60.152/32</p><p>34.93.103.81/32</p><p>34.100.134.132/32</p><p>34.93.123.168/32</p><p>34.93.202.243/32</p>    |

### Segurança e certificação

A Chatlayer é certificada pela ISO 27001. Você pode ler mais sobre nossas políticas de segurança em [esta página](https://chatlayer.ai/security/).

<div align="left"><img src="/files/4b8db7b6c4333dd16a80c3d2f9ccc0d845925227" alt=""></div>


---

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