> For the complete documentation index, see [llms.txt](https://docs.chatlayer.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support.md).

# acesso e suporte

- [Identidade e acesso](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/access-control.md): Explore as possibilidades oferecidas de controle de acesso baseado em funções e gerenciamento de identidade em nossa plataforma.
- [Single Sign-On (SAML SSO)](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/access-control/single-sign-on-sso-saml.md): Com o Single Sign-On (SSO), seus usuários podem acessar o Chatlayer por meio do sistema de gerenciamento de identidade e acesso (IAM) da sua organização.
- [Cobrança e assinatura](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/billing-and-subscription.md)
- [Fale conosco](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/get-in-touch.md): Ainda tem dúvidas depois de ler esta documentação? Precisa de ajuda com um problema específico? Nós ajudamos.
- [Glossário do Chatlayer](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/glossary.md): Esta página fornece a definição de todas as palavras do Chatlayer, em ordem alfabética.
- [Regiões SaaS e intervalos de IP](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/saas-regions-and-ip-ranges.md)
- [Depure seu bot](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/solving-bot-issues.md)
- [Nenhuma resposta correta](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/solving-bot-issues/1.-no-correct-response.md)
- [Coleta de entrada não está funcionando](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/solving-bot-issues/2.-input-validation-not-working.md)
- [O vídeo não está funcionando](https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support/solving-bot-issues/3.-media-upload-not-working.md): Este artigo explicará como mostrar um vídeo do YouTube (ou qualquer outro vídeo externo) no seu bot.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.chatlayer.ai/chatlayer-documentation-pt-br/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.